Sometime a single card transaction gets stuck in their Credit Card processing program which shuts all cards down after a while and if you don't already know how to fix it yourself be prepared to be put on hold as the 25th caller in line on a weekend. CONSĬustomer Support is 24/7, except for a holiday I called and they were closed (I don't know if its every holiday), I don't like that if windows updates itself it completely throws the program off and I have to call my computer guy (because apparently tech support that I paid money) for can't help me on everything related to the system, I don't like the slow response of the POS which can be a killer during rush hour and that I have to click the screen many, many times for a single task, another time killer. I can customize the menu items pretty well from the instant that the server clicks that button, when I don't have the problems listed below it functions as a pretty good POS system, its a shame that we have been using it for so long (10+ years) and they still can't seem to get their act together on these things. Once the date and time has been set correctly, reopen Aldelo and confirm that it will start up. This is most likely the issue with invalid Aldelo Licenses. The time and date will need to be set manually. Saves time compared to writing out tickets and keeping count at the end of the night. Teamview into the Server (Main) computer and check the date and time in the lower right hand corner.
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